Lead Engineer (Customer Engineer) - Power Solutions

Santa Clara, California
Engineering
02/08/2024
California
140,000.00 Annual
84,800.00  Annual
Full Time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

SUMMARY:

The Lead/Customer Engineer will interface with customers, internal product development, product marketing, and sales teams, performing as an extension of the Power engineering team.

This position is not eligible for Relocation or Visa Sponsorship.

RESPONSIBILITIES:

  • Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions
  • Accurately access customer's needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by the engineering team
  • Product knowledge – Ability to provide the best solution
  • Create models and/or technical presentations to propose concepts and solutions
  • Proficient in internal systems: Windchill, product configurators, etc.
  • Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.
  • Knowledge of business unit capabilities (Engineering, Thermal, MFG, Test labs)
  • Engage thermal engineering and simulation teams when needed to support; facilitate lab testing to support design proposals
  • Show competence / expertise on the company and its products, with the ability to identify and communicate emerging trends in marketplace
  • Help devise strategies to differentiate our products and solutions from our competitors
  • Develop a trusted adviser relationship with engineering teams of key customers
  • Lead and/or participate in new product 'Voice of Customer' activity
  • Meet and exceed strategic objectives
  • ~10% travel required.

QUALIFICATIONS:

  • Bachelor's Degree in Mechanical Engineering or related technical field
  • Minimum of 3 years proven experience providing technical support to produce design wins within the interconnect industry
  • Proficient in 3D modeling and Product Data Management (Ex: Creo and Windchill)
  • Prefer recent experience/knowledge of server/storage/networking/data center rack level architectures
  • Experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage

SKILLS:

  • Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization
  • Strong organization and presentation skills
  • High level customer service and ability to build relationships with customers
  • Skillful with Microsoft Office

The base salary range for this position is $84,800 – $140,000 USD annually. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day one, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K. Our Customer Engineers are also eligible to participate in an annual incentive bonus program and provided with a company vehicle.

Amphenol is an "Equal Opportunity Employer":  Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin